How it works

Designing your oak frame online is simple. You shape it in 3D, we check it, quote it and craft it in our Sussex workshop, and your builder receives a numbered kit that is ready to put together.

Here is what happens at each step, from your first design to collecting your frame. Any questions along the way? Talk to us.

1. Design it online

Choose a designer for trusses, porches, garages, pergolas, gazebos or garden rooms, then set the size, roof pitch, timber sizes and style. Your frame updates in 3D as you go, so you can see exactly what you are getting.

When you are happy, press Send me a quote and your design reaches us with every dimension included. Planning something larger or fully bespoke? Do get in touch.

2. Get your quote in 24 to 48 hours

We check every design carefully, then send you a priced quote with drawings within 24 to 48 hours. The cost of the 3D model we cut your frame from is included.

To order, simply sign and return your quote to oak@oak-beams.com. We take a 50% deposit, with the balance due when manufacture is complete.

If your engineer changes any timber sizes, the price changes pro rata to the volume of oak. Do check the frame suits your project with your builder, architect or engineer, and we are always happy to advise.

3. Manufacture: CNC cut in 8-10 weeks

Every frame is cut on our Hundegger CNC in Sussex, with every joint and drill hole made for you. Our carpenters add the hand finished details, then plane, number and check every piece.

Our lead time is 8 to 10 weeks, and we agree a completion date when we take your deposit. Once production starts, the order can no longer be changed or cancelled.

4. Collection and assembly

Your frame comes as a numbered kit, ready to put together on site. Delivery is not included and most customers collect from us, though we are happy to help you find a haulier.

Your builder assembles the frame and carries out all the other building work, and you or your builder arrange any lifting gear. We can also pre-assemble trusses before they leave us, at extra cost.

We send full assembly instructions and are always on hand by phone or email, and we can recommend contractors too.

What's included

  • VAT
  • Your oak frame kit, supplied ex works
  • The 3D model of your frame for our CNC
  • Planed finish all round
  • Full assembly instructions for your builder
  • Advice by phone or email once you have your frame
  • A 12 year guarantee

What's not included

  • Delivery. We can help you find a haulier
  • Hire of lifting or site equipment
  • Installation or any building work
  • Roof tiles, bricks or concrete
  • Planning drawings, unless agreed
  • Structural calculations, unless agreed

Good to know

Do I need planning permission?

You may need planning permission or building regulations approval for your project, so please check with your council before you order, as we cannot offer refunds if planning fails.

Can the price change after I order?

Only if the structural calculations change the design, in which case the price changes pro rata to the volume of oak.

How do I pay?

A 50% deposit places your order, and the balance is due when manufacture is complete. Your frame is released once it is paid in full.

Can I change or cancel my order?

Not once production has started. From that point the full value is payable before your frame is released.

Who checks the frame is right for my building?

You are responsible for checking the frame fits and is strong enough for your building, so please take advice from your builder, architect or engineer. We can also offer design and engineering services. We cannot refund frames that do not fit or are not structurally sound.

Do you install?

No, we supply the kit and your builder assembles it. We are always happy to advise, and can recommend contractors.