Privacy Policy
Key details:
This website privacy policy describes how Oakmasters Frames Direct protects and makes use of the information you give the company when you use this website.
If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.
This policy is updated from time to time. The latest version is published on this page.
If you have any questions about this policy, please email oak@oak-beams.com or write to:
Oakmasters Frames Direct, The Lodge, Green Tree Lane, Partridge Green, West Sussex, RH13 8EU
Introduction:
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on the website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we gather:
We may collect the following information:
- Name
- Email address and postal address
- Other information relating to client enquiries
- Website usage data
How we use this data:
Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services.
Specifically, we may use this data:
- For our own internal records
- To improve the products and services we provide
- To contact you in response to a specific enquiry
- To send you promotional emails about products, services or other things we think are relevant to you – this is specifically highlighted
Cookies and how we use them:
What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable website owners to see information like how many people are using the website and what pages they tend to visit.
How we use cookies:
We may use cookies to:
- Analyse our web traffic using an analytics package. This aggregated data on usage helps us improve the website design, structure, content and function
- Test content on the website. For example, 50% of our users may see one piece of content, the other 50% will see something else
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
How to control cookies on your computer:
You can use the settings of your web browser to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you can set your browser to refuse cookies.
If you do this, it will not affect your ability to view the Oak Beams & Frames Direct website.
Unless you have set your browser to refuse cookies, our website will issue cookies when you visit it.
To learn more about cookies and how they are used, take a look at All About Cookies.
Controlling information about you:
When you complete a form on Oak Beams & Frames Direct website, you will see one or more tick boxes allowing you to:
- Opt-in to receive marketing communications from Oakmasters Frames Direct by email.
Should you wish to change these preferences in the future, you can easily do so by contacting us by:
- Sending an email to oak@oak-beams.com
- Unsubscribing from our emails through the email directly
- Writing to us at Oakmasters Frames Direct, The Lodge, Green Tree Lane, Partridge Green, West Sussex, RH13 8EU
We will never lease, distribute or sell your personal information to any third party unless we receive explicit permission from you or the law requires us to do so.
Any personal information we hold about you is stored and processed under our Data Protection Policy, in line with the Data Protection Act 2018.
Security
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
Any personal information we hold about you is stored and processed under our Data Protection Policy, in line with the "Data Protection Regulation or General Data Protection Regulation (GDPR)" and new UK legislation, the "Data Protection Act 2018".